Hello,
Address: Sun Group International Cruise Port (Sun Group Port) - Thuong Cang road, Halong city, Quang Ninh province, Vietnam Hạ Long Quang Ninh Vietnam 200000
(Cảng tàu quốc tế Hạ Long (cảng Sun Group) - phố Thương Cảng, thành phố Hạ Long, tỉnh Quảng Ninh, Việt Nam. Hạ Long Quảng Ninh Việt Nam 200000)
An advance registration is required with full name, date of birth, nationality, passport number or ID, visa expiry date for all Passengers. A valid passport or ID is required upon check-in on board.
Bus transfer or private car transfer is subjected to extra charges. Guests are required to provide the hotel name, address and contact number in Hanoi at least 24 hours in advance for the pick-up service. Please contact the cruise in order to be arranged pick-up service.
The property provides round trip shuttle bus service between Hanoi and Halong at an additional charge. Please contact the property for more information.
Please be informed about check-in time restriction and requirement as below:
The cruise embarkation starts at between 12:00 PM - 12:30 PM (noon) at Halong Paloma Office, at Vinashin Wharf, No 6A Le Thanh Tong str, Hon Gai, Ha Long City, Quang Ninh, Vietnam. (The office is opposite Phù Đổng Restaurant). Later check in can be arranged by tender boat (extra charges applied).
It is the regulation for cruises to register guests’ information with Halong Bay Management Authority and Port Authority Permits at least 24 hours in advance of cruise boarding date. So the following information must be submitted to cruise staff at least 24 hours prior to the boarding date. Otherwise the guest may not be allowed to be onboard.
The information need to be submitted: full name, gender, date of birth of each member, passport number, nationality, Vietnamese visa – if required, valid date of visa.
Please note that all-inclusive package will start at lunch time and will finish after lunch on day of departure and includes:
- In-house English-speaking tour guide
- Luxury cabins and suites with A/C and en-suite bathroom
- Hairdryer and slippers
- In house phone
- Full-board meals (Asian and Vietnamese A La Carte)
- Cabin service
- Wine selection
- Kayaking, swimming
- Cave visiting
- Floating fishing village
- Morning Tai Chi
- Cooking class
- Sunset party, happy hour
- Squid fishing
- Safety facilities and first-aid equipment
The room rate does not include bus transfer or private car. The bus or private car picks up the guests from hotels located in Hanoi Old Quarter Area or some hotels near Westlake. The pickup time at hotels in Hanoi Old Quarter is at between 7:30 AM - 8:00 AM, at hotels in Westlake is at between 7:10 AM - 7:30 AM. Outside this area, the guests will be picked up at Paloma Office (3rd floor, 37 Le Van Huu Street, Hoan Kiem, Hanoi). The drop off time at hotels after cruise finishes is at 4:30 PM - 5:00 PM every day.
【提醒您】 加床規定依房型而異，請查看各房型的人數限制瞭解詳細規定。
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在不加床之情況下可免費與大人同住。
住客人數超過限制時，需另付加床費用。
必須加床，並加收額外費用。